Server support

• Cross-Server platforms support: Microsoft Windows, RedHat Linux, VMware ESX
• Proactive server management, regular checklist
• Reacting to the ever-changing business needs
• Refreshing technology and storage servers that are aging or nearing depreciation
• Dealing with the plethora of OS requirements to support business applications
• Remote control support
• Patch management and server optimization
• Asset and license management
• Hosted services
• Microsoft server platforms deployment
• Email solutions- MS Exchange, Hosted email services
• Anti-spam filtering
• Web servers deployment and hosting
• Domain services for small business
• 24 x 7 server monitoring

Desktop Support

• Secure backup and restore for all systems
• Remote control support
• Windows updates and patch management
• Computer optimization
• Spam blocking and virus protection
• Asset and license management

Network engineering and security

• Network Infrastructure planning, design and implementation
• Network security
• Wide variety of supported vendors
• 24 x 7 network and internet connectivity monitoring
• Support escalation management with third-party providers

VoIP solutions

• VoIP phone systems implementation
• Advanced call flow design
• Cost-effective solutions
• Call center modules and reporting

Business application deployment

• Providing business and technology solutions
• Product Implementation and Global Rollout Solutions
• Version Upgrades & Legacy System Management
• Sustainability Services (enhancements, maintenance and production support)
• Network infrastructure design planning